Changing an appointment
Changing or cancelling an appointment needs to be done through Reception
It cannot be done through your Manage My Health portal
Please give 24 hours where possible so that the appointment can be used for another person.
Read MoreIf you need to make a change or cancel
- Please ring Reception
- Ideally give 24 hours notice to free appt for someone else
Optimising an Appointment
Time is really important when it comes to appointments. While we do our best to offer you our full attention, you can help by considering the following ideas…
Read MoreThink ahead of time
When you book an appointment be clear about your needs
Try to be clear about your issues and concerns
Be honest with your doctor. They are not mind readers!
Making an Appointment
Our team at Cashmere Health is committed to ensuring you can see your doctor or nurse for the care and support you need. Please call our reception team, or read more to find out what the best appointment is for you.
Read MoreTo book an appointment phone our team, or use the links below
If unsure of what type of appointment you need please call reception
Cancelling an Appointment
We acknowledge that in some cases you need to cancel an appointment
If you need to cancel, please let us know as soon as possible!
By letting us know, we can more easily allocate the time to someone else
- Please advise as soon as possible
- Preferably at least 2 hours before
Appointments
Appointments are an integral part in our practice and managing your care and support.
Depending on what needs to be covered, appointments can be arranged to suit.
A standard appointment is 15 minutes and generally allows time to cover an issue well.
If unsure of what you need, please contact reception
- Call reception
- Discuss with them what type of appointment you need
- Book appointment
- See links to optimise appointment time